ChargEV Flex Support
We're here to help.
Something not working as expected? Just get in touch. We're happy to help.
Get in touch
Contact our support team
Whether you have a question or an issue with charging, payments, invoices, or installing and using the app, don't hesitate to contact us.
Email supportsupport@ev-freaks.comThe more detail you share, the faster we can help.
If possible, please include a few details about your case:
- a screenshot of the app or any error message
- the name and location of the charging station
- the date and time of the charging session
- your eMAID for issues with charging, a session, or a payment
eMAID
Where can I find my eMAID?
On your iPhone, open “Settings” > “Apps” > “ChargEV Flex”. Your eMAID helps us find your case quickly and accurately.
iPhone: Settings > Apps > ChargEV Flex
